Terms and Conditions

Driving Lessons Durham Terms and Conditions

Horizon Driving School Terms and Conditions

horizon driving school business card

Note : At the moment I only offer Manual Driving Lessons.

• No other person will be in the car during your driving lesson unless you request it

• Guaranteed no charge if I am late without prior warning, if I am late, the time will be made up at the end of the lesson or when mutually convenient to both parties.

• If you are late for your driving lesson you will only be able to continue to your allotted time.

• Lesson price guarantee ”I promise that despite rising costs your lesson price will not increase”.

• All driving lessons are paid a week in advance to confirm appointment.

• In the event of a problem with the car, breakdown, puncture etc. any lost driving lesson time will be made up when mutually convenient to both parties.

• The instructor will never shout, swear or use demeaning language to you or anyone else.

• The instructor will never touch you unless it is to control the car in an emergency.

• If the car needs fuel you will be shown how to refuel the car and have 5 minutes added to the lesson.

• The instructor will not make or receive phone calls or text messages during your lesson.

• The car is a No Smoking area.

• Any behaviour which is considered threatening or abusive will not be tolerated.

• Each driving lesson will be tailored to your needs, with mutually agreed goals for that lesson and the progress marked in your pupil record log.

• You will have free access to www.confidentdrivers.co.uk website.

• You will have free access to www.gotheory.co.uk website.

• In cases of bad weather, the instructor will put safety first and it will be there decision whether the lesson takes place.

• The instructor will pay you £20 in cash for every pupil you refer to them, once they have finished their block of 10 lessons (beginners) or after 5 fully priced lessons (if joining as a partially trained driver). You can refer during your learning journey and after you pass!

• Before you take your practical test, you will have taken and passed 3 mock tests.

• The final decision of driving test readiness is the instructors alone and non-negotiable.

• Assessment of driving test readiness is no way a guarantee of a driving test pass.

• As part of the triple guarantee, should you not pass your practical driving test first time, your instructor will pay for your second driving test **subject to terms and conditions.

• At least one standard 2-hour driving lesson must be kept in credit at all times. After your test you can use that money for a 2-hour motorway lesson, your next 2-hour lesson (if you do not pass) or you can choose to have it refunded.

• Cancellations must be made at least 24 hours before your driving lesson is due otherwise you will be charged for the session.

• Continual cancellation without good reason will result in any contract being terminated and no refunds given.

• Booked and paid hours must be used within 6 months.

• If you have block booked driving lessons and you pass your test before the hours are used the remaining hours will be refunded.

• By signing this you are stating that you have read and agreed the terms and conditions.

Signed by Pupil…………………………………………… Dated……………………

Signed by Instructor…………………………………… Dated……………………

** To qualify for the triple guarantee it is a minimum of 20 hours tuition, which consists of a 2 hour driving lesson every week, unless agreed with the instructor when either party has a booked holiday, and 3 mock tests must be passed the last one being 2 weeks before the driving test.


Horizon Driving School
34 Finings Avenue, DH7 9UH Durham, Durham
Opening Hours
Monday 8:00 am – 8:00 pm
Tuesday 8:00 am – 8:00 pm
Wednesday 8:00 am – 8:00 pm
Thursday 8:00 am – 8:00 pm
Friday 8:00 am – 8:00 pm
Saturday 8:00 am – 12:00 pm
Sunday 10:00 am – 4:00 pm
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